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EOS — The Entrepreneurial Operating System®

Building a foundation of cadence, accountability, and traction for MSP leadership teams.

Paul Cissel is a former professional EOS implementor with deep experience running the full EOS Process for leadership teams. When EOS transitioned to a franchise model, Growth Caddie pivoted to helping clients with self-implementations — delivering the same proven methodology with hands-on guidance at every step.

At the core of the Growth Caddie methodology is establishing a foundation of cadence and accountability, starting with weekly Level 10 (L10) leadership meetings.

The 6 Key Components

  • Vision — Get everyone 100% on the same page
  • People — Right people in the right seats
  • Data — Objective numbers that pulse your business
  • Issues — Prioritize and solve problems permanently
  • Process — Systematize how you run the business
  • Traction — Execute on the vision every day

The EOS Process

  • 90-Minute Meeting — Introduce EOS to the leadership team
  • Focus Day — Clarify roles, set priorities, improve communication
  • Vision Building Day 1 — Clarify your vision with the V/TO tool
  • Vision Building Day 2 — Refine marketing strategy, 3-year picture, 1-year plan
  • Quarterly Sessions — Evaluate, reflect, refocus every 90 days
  • Annual Sessions — Two days to update vision and plan the year

Issues Solving Track

EOS's disciplined approach to eliminating obstacles:

  1. Identify — Dig past the stated problem to the real issue
  2. Discuss — Open, honest debate — say it once, get it on the table
  3. Solve — Decide, assign ownership, confirm completion in the next meeting

"It's more important that you decide than what you decide."